Heather Melville OBE,
Director and Head of Client Experience, PwC
Having held a number of senior positions across a range of high profile organisations (RBS/NatWest, IBM, Daiwa Europe Bank and most recently PwC), Heather Melville has established a purpose values-driven reputation, together with a gentle, focused yet persuasive style that is known for supporting both individuals and businesses to be successful.
Her most recent appointment as director of Client Relationship Programmes (a programme specifically designed for C-Suite clients) and head of People Business Networks, has provided the firm with a strong foundation to continue to engage with our 65,000 clients, 22,00 alumni and 22,000 employees through a clear vision and strategy that brings them together to solve critical business problems.
Heather is also very passionate about the progression of both female and BAME talent from the early entrance into the education system, right through to that very first role they may have secured in the corporate workplace.
In 2017 Heather was awarded an OBE for her services to female entrepreneurs, diversity in business and gender equality. In July 2019 she was awarded with an honorary Doctorate by the University of Portsmouth for her contribution to Diversity in Business.
She is the chair of CMI Women, trustee and board member of Enfield Enterprise, patron of Women In Banking & Finance and in a personal capacity has contributed to ongoing independent reviews for the Labour Government recreating an inclusive culture.
In 2020 Heather became a member of the PwC Colour Brave Charity Committee.